General terms and conditions of contract

To purchase a product offered by Inteacosmetics.eu, .fr, .it, .co.uk and .es, it is necessary for the user to accept the following general terms and conditions of sale.

1 IDENTIFICATION

Owner: DUARTE Y BELTRÁN, SA (hereinafter “ Dubesa ”)

Legal Representative: Mr. Ignacio Beltrán
Registered Office: Calle la prensa, 1, 39012 Santander, Spain
Tax ID: A39016589
Public Registry: Registered in the Mercantile Registry of Santander, Book 76, Folio 20, Page 621, Entry 1
Telephone: +34 942 034 040 E-mail: dubesa@inteacosmetics.com

2 OBJECT

Inteacosmetics.eu, .fr, .it, .co.uk and .es are web portals owned by Dubesa , through which a wide variety of aesthetic and cosmetic products are sold through exclusive promotions of a certain duration, subject to the particular conditions included in this document.

Once the user ticks the corresponding box in the process, acceptance of these Contract Conditions will occur, with both parties declaring and acknowledging their legal capacity and ability to act, that the user is of legal age (>18 years old), and that they have previously read and understood the content of these conditions.

All communications with the end customer by inteacosmetics.eu, .fr, .it, .co.uk and .es , including the sending of coupons issued by our platform and essential for the delivery of purchased products, will be done electronically.

3 OPERATING CONDITIONS OF INTEACOSMETICS.EU, FR, IT. DE. ES and CO.UK.

3.1 PRODUCTS AND/OR SERVICES MARKETED

Dubesa offers its users several platforms such as inteacosmetics.eu, .fr, .it, .co.uk and .es from which they can purchase products.

3.2. PROCUREMENT PROCEDURE

All users who wish to purchase any type of product or service through inteacosmetics.eu, .fr, .it, .co.uk and .es must follow the following procedure:

1. Once the customer has accessed the portal, they must select the products they wish to purchase. It is very important that they review the description, as well as the characteristics, conditions, delivery method and time, and final price before starting the purchase procedure.
2. Next, the customer must start the electronic purchase process by adding the product to the shopping cart, pressing the "Add to cart" button, and then proceed to press the "Buy" button.
3. Once the purchase option is located in the basket or cart, the user will be able to access the detailed information of the order placed, in particular the shipping costs and the origin of each of the products that make up the shopping basket.
4. To personalize your purchase and have all the customer data to make the shipment, it is necessary that you are registered on the platforms inteacosmetics.eu, .fr, .it, .co.uk and .es , for which you simply need to fill in your real and truthful data in the form that will be shown to you.
5. Finally, the customer only needs to enter their preferred payment method (PayPal, credit card, debit card, or other methods available in different countries). We will not act as payment service providers at any time, nor will we have access to your bank details; these are managed directly by the corresponding banks through our payment gateway.
6. The customer will automatically receive a confirmation email from the website describing the entire purchase and its characteristics. In addition, all order information will be available in their private area on the inteacosmetics.eu, .fr, .it, .co.uk, and .es platforms , which can be accessed using their registered email and password. If you do not receive the confirmation email, please check your spam/junk email folder.

For all purposes, the purchase agreement will be understood to be signed between the user and Dubesa and perfected at the moment when the product actually purchased is delivered to the user at the address selected by the user.

3.3 PRODUCT DELIVERY PROCEDURE

Products purchased by the customer from inteacosmetics.eu, .fr, .it, .co.uk and .es will be delivered to users at the address they indicate in the form for the purpose of the contracting procedure.

The different shipping options offered are described below.

3.3.1 SHIPPING

Home delivery is available for shipments within the countries selected in the destinations tab. The user will receive the order placed at the address indicated during the purchase process.

This delivery method sometimes involves certain additional shipping costs, which may be charged to the user depending on the amount of the order placed.

Information regarding the delivery date, as well as the specific time before which the order must be placed to guarantee delivery within this timeframe, will be clearly indicated to the user on the website. In any case, inteacosmetics.eu, .fr, .it, .co.uk, and .es will make every effort to deliver the purchased products on the indicated date. However, in the event of exceptional circumstances or force majeure beyond the control of inteacosmetics.eu, .fr, .it, .co.uk, and .es that prevent the delivery of the products within the indicated timeframe, to the extent permitted by applicable law, inteacosmetics.eu, .fr, .it, .co.uk, and .es will not be able to guarantee said delivery timeframe, especially if the user resides in a remote or high-risk area. However, please note that inteacosmetics.eu, .fr, .it, .co.uk, and .es will make every effort to deliver products within the expected timeframe. Unless otherwise stated on the website, users who select this shipping method will not incur any additional costs.

Regardless of the shipping option selected, the return procedure will be the same in all cases, as described in these Terms and Conditions .

3.3.2. INTERNATIONAL SHIPMENTS

inteacosmetics.eu, .fr, .it, .co.uk, and .es allow purchases from any country, with products shipped by inteacosmetics.eu, .fr, .it, .co.uk, and .es via standard shipping carriers. However, there are certain countries, cities, towns, and/or islands to which they do not ship, and inteacosmetics.eu, .fr, .it, .co.uk, and .es will not ship products to these locations. In any case, inteacosmetics.eu, .fr, .it, .co.uk, and .es will indicate this before you proceed with your purchase.

In any case, and before finalizing the purchase, inteacosmetics.eu, .fr, .it, .co.uk and .es will inform the customer regarding the maximum delivery time of the order and the total cost of said shipment, without prejudice to the fact that both may be subject to changes depending on the delivery destination and the particular circumstances that may be associated with the delivery.

Under no circumstances will inteacosmetics.eu, .fr, .it, .co.uk and .es be responsible for any applicable customs fees, nor for the possible detention of the shipment at customs in the destination country due to restrictions on the entry of its contents. It is the responsibility of the end user, before making the purchase, to verify that the products purchased comply with all local legal requirements, as well as what customs fees must be paid in order to receive the product.

3.4 OFFERS AND PROMOTIONS

Inteacosmetics.eu, .fr, .it, .co.uk and .es may launch offers, additional discounts and/or promotions, which will have a specific duration period, and in any case are subject to the requirements or time or availability limitations expressly indicated in each specific offer.

4. USER REGISTRATION

Regardless of whether you are a customer of inteacosmetics.eu, .fr, .it, .co.uk and .es , you can be registered as a user of our platforms inteacosmetics.eu, .fr, .it, .co.uk and .es , so that you can periodically receive the launch of campaigns and promotions about the products that are going to be marketed, contests and information of interest.

Registering as a user is completely free and can be done electronically through the corresponding form where you must enter all your real and truthful data, since this will be the only way we will be able to process any orders you may place in the future.

In addition to this procedure, we offer you the possibility of registering as a user through our official Facebook page, Instagram, etc., or registration campaigns carried out from other web portals enabled as an official means to register as a user.

Under no circumstances will inteacosmetics.eu, .fr, .it, .co.uk and .es be responsible for the veracity of the registration data provided by end users, so each of these are responsible for the possible consequences, errors and failures that may subsequently arise from the lack of quality of the data.

4.1 REQUIREMENTS TO REGISTER AS A USER

As stated in the Terms of Use , the registered user account is personal and non-transferable, and only natural persons may register as users, and under no circumstances legal persons.

Purchases of products through inteacosmetics.eu, .fr, .it, .co.uk, and .es are only permitted for individuals, and under no circumstances for companies and/or professionals wishing to market these products through other sales channels. These groups must acquire these products directly through the B2B distribution channels available upon request.

4.2 CANCELLATION AS A REGISTERED USER

Users can unsubscribe from the service at any time by sending a written request to info@inteacosmetics.eu , indicating "UNSUBSCRIBE NEWSLETTER" and their username. They can also unsubscribe from receiving our email notifications by sending the same email or by clicking the unsubscribe link included in all emails they receive. The process of unsubscribing from notifications may take 48-72 hours.

In any case, once the cancellation has been carried out, the user may request a new registration as a client, without prejudice to Dubesa 's right not to admit said registration in the specific cases specified in the clause called "Unauthorized Uses" or in case of conflict or controversy arising between the parties, to be resolved or ended with recognition of fault or negligence of the client and/or damage to Dubesa , its collaborators and associates or its users, clients or potential clients.

5. Remote Contracting

In accordance with the provisions of Article 23 of Law 34/2002, of July 11, on information society services and electronic commerce, contracts concluded electronically will produce all the effects provided for by law, when consent and the other requirements necessary for their validity are met.

In any case, the electronic medium on which these terms and conditions of contract are recorded, executed electronically, will be admissible as documentary evidence in case of dispute between the parties.

For these purposes, it will be understood that following all phases of the registration process and, where applicable, paying the corresponding amount, necessarily implies providing the consent required for contracting.

Similarly, and in accordance with the provisions of Article 27 of Law 34/2002 on Information Society Services and Electronic Commerce, all information relating to the contracting procedure is made available to users prior to the start of the contracting procedure, which will only be applicable if the user decides to proceed with the contracting through inteacosmetics.eu, .fr, .it, .co.uk and .es .

5.1 PREVIOUS INFORMATION

Access to the hiring process is completely free, with no additional associated costs other than those of the user having an internet connection.

All products sold are fully described in the product sheet made available to customers, and any issues not expressly stated therein are not included.

Dubesa , as an Information Society service provider, will archive the electronic document formalizing this contract. This electronic document will be accessible to the user via the link provided as an annex, from which it can be downloaded and printed by the end user, and which will include these terms and conditions.

Inteacosmetics.eu, .fr, .it, .co.uk and .es will introduce appropriate and sufficient technical means to identify and correct technical errors in the management of information as it results from their responsibility.

5.2 SALE VIA WHATSAPP OR TELEPHONE

To complete a purchase, the user must clearly confirm to the operator the specific products they wish to buy and provide the requested information, including payment details, to successfully complete the transaction. In doing so, the user consents to the creation of a user account on inteacosmetics.eu, .fr, .it, .co.uk, and .es , and the inclusion of all personal data provided by telephone.

Once this process is completed, the order will be processed by inteacosmetics.eu, .fr, .it, .co.uk and .es, the user will be sent the purchase confirmation and the shipment will proceed according to the deadlines indicated on the website or via WhatsApp or telephone.

5.3 LIMITATIONS ASSOCIATED WITH SALES

All our campaigns have a specific duration, which may be reduced if all available stock is sold, as indicated on inteacosmetics.eu, .fr, .it, .co.uk and .es .

If the sale of the product is subject to any type of limitation, whether temporary or due to the availability of units of the product, said limitation will be duly informed in the description of the specific product so that the user has full knowledge before proceeding to the purchase of the product.

Customers may purchase any of the products sold by inteacosmetics.eu, .fr, .it, .co.uk, and .es at any time , provided that, in the case of products with any type of limitation, the promotion in question has not ended or the stock has been depleted and this has been communicated through the platform. If the purchase period does not end before the campaign's closing date, inteacosmetics.eu, .fr, .it, .co.uk, and .es reserve the right to cancel the purchase, as it was made outside the campaign's validity period.

5.4 ECONOMIC CONDITIONS

The price of the products sold is indicated next to the descriptive sheet of each one, using in all cases the official currency Euro (€) and the Pound Sterling in the UK.

5.4.1 PRICES

All product prices are included along with the rest of the product description and are publicly accessible, without the need to be registered as a user.

All prices shown are final prices, expressly including the Value Added Tax (VAT) applicable in Spain at the time of purchase, without prejudice to the user having at all times a detailed breakdown of the product price.

In the case of offers or promotions, the prices indicated for each product are the prices applicable to the marketing of said product in each specific promotion, taking each promotion as a reference individually, and inteacosmetics.eu, .fr, .it, .co.uk and .es do not guarantee that the indicated prices will be equally applicable in other similar promotions carried out at another time.

5.4.2 PAYMENT AND BILLING

Once an order has been placed by the user and the corresponding payment has been made through any of the payment methods made available by inteacosmetics.eu, .fr, .it, .co.uk and .es , the platform will send the end customer an email containing all the information relating to the products purchased, their unit price, applicable taxes, as well as the total price of the purchase and the delivery location.

In any case, payments made online will be processed through a platform provided by an external financial institution, which will always be hosted on a secure SSL website. For identification purposes, please confirm that the web address of the page from which you will make the payment begins with https://.

inteacosmetics.eu, .fr, .it, .co.uk, and .es offer users the option to securely store all the necessary payment information. This means users only need to enter their payment details for their first purchase; subsequent purchases simply require them to enter a few identifying details. To ensure that inteacosmetics.eu, .fr, .it, .co.uk, and .es do not have access to customer payment information and that the absolute security and confidentiality of this information is guaranteed, the website securely stores the card details used for payment. This makes future purchases much faster and easier, requiring only the last four digits of the card number and the card type for each transaction.

In any case, the purchase will only be effective when inteacosmetics.eu, .fr, .it, .co.uk, and .es receive payment confirmation from the bank that owns the secure payment gateway. If the transaction is declined by the bank for any reason, or if the full amount of the order (including handling fees and bank transfer charges) is not received, the order will be suspended, and the customer will be informed that the transaction has not been completed.

Finally, users can access all their purchases to date through their private area. They can also request invoices for their purchases by emailing us at info@inteacosmetics.eu , specifying their ID number or other identification document. This will allow us to obtain the remaining billing information by accessing the customer's user account.

By accepting these terms and conditions, the user expressly consents to receiving invoices electronically. Once the user requests an invoice, inteacosmetics.eu, .fr, .it, .co.uk, and .es will send the electronic invoice to the email address provided through the user account within an average of 5-10 business days. If the customer wishes to receive a paper invoice, they can contact inteacosmetics.eu, .fr, .it, .co.uk, and .es, indicating the postal address to which the invoice should be sent.

In accordance with current legislation, please be advised that we cannot subsequently modify invoices for completed sales. Therefore, the invoice will be issued in the name of the account holder who actually placed the order. Customers must ensure that orders are placed under the correct name, as duplicate invoices cannot be issued to third parties, nor can invoices be issued after the warranty period has expired.

5.5 GIFT VOUCHERS AND PROMOTIONAL CODES

Inteacosmetics.eu, .fr, .it, .co.uk, and .es reserve the right to offer gift certificates and/or promotional or discount codes to their users, as they deem appropriate. The use of these may be subject to minimum purchase amounts or other restrictions, which will always be clearly displayed in the customer's private area and will vary depending on the specific gift certificate or promotional code.

Once the promotional code has been entered in the designated field, it will become a gift voucher within the customer's private area and will have the same characteristics mentioned here as those stipulated in these conditions.

In any case, and unless otherwise stated in the customer's private area, all gift vouchers or promotional codes are limited to a single use and are not redeemable for cash. Please note that any remaining balance on a gift voucher will not be carried over to future purchases, so we recommend using the voucher for purchases equal to or greater than its value.

inteacosmetics.eu, .fr, .it, .co.uk, and .es may run occasional promotions to regulate the allocation of gift vouchers to users who make a specific purchase. If, after a user has made a purchase, the assigned gift voucher is not credited to their account due to an operating system issue, inteacosmetics.eu, .fr, .it, .co.uk, and .es will only credit the corresponding gift voucher after receiving notification of the issue from the user. Furthermore, upon receiving notification and before proceeding with the actual allocation of the gift voucher, inteacosmetics.eu, .fr, .it, .co.uk, and .es will verify compliance with the specific terms of the promotion, the user's intent to purchase, and that the purchase has not been canceled. However, any notices received or processed by inteacosmetics.eu, .fr, .it, .co.uk and .es after the expiry date of the gift voucher in question will be considered to have been made outside the conditions of the promotion, and in that case the assignment of the gift voucher to the user will not apply.

6 GUARANTEES AND RIGHT OF WITHDRAWAL

6.1 GUARANTEES

Inteacosmetics.eu, .fr, .it, .co.uk and .es guarantee that all products offered are original brand products, with manufacturer's warranty and without any defects, having their legally recognized warranty periods.

Cosmetics and beauty products are perishable and consumable goods and, therefore, are not covered by a warranty once they have begun to be used or once their expiration date has passed. However, due to their nature as consumer goods, they are covered by a return guarantee protected by law. Therefore, once the products have been collected from the customer's address, returns will only be accepted in the case of damage not caused by the end customer or a manufacturing defect, provided the product has not been opened.

The rest of the products sold through inteacosmetics.eu, .fr, .it, .co.uk and .es have the minimum legally established warranty period and will be that of the nature of the product itself.

However, given the characteristics of commercial products, customers should bear in mind that these have their corresponding expiration and best before dates, guaranteeing in all cases that at the time of marketing the products have a sufficient period for their consumption.

Should the product you received show any defects, please contact inteacosmetics.eu, .fr, .it, .co.uk, and .es customer service immediately for instructions on how to return the product. Once the defects are verified, the product will be repaired or replaced, or a price reduction or a full refund will be issued, as appropriate. These procedures will not incur any costs for the customer.

To claim and enforce the warranty, the consumer may contact either the seller or the manufacturer of the product within a general period of 2 years from the date of delivery, always subject to the conditions and limitations established in the applicable regulations. If the defect or lack of conformity becomes apparent more than 6 months after delivery of the product following purchase, the customer must demonstrate to the manufacturer or seller that the fault, defect, or lack of conformity already existed when the product was delivered.

In case of non-conformity with the product received, the consumer has the obligation to inform the seller within two months of becoming aware of it.

When a product is not in conformity, the customer may choose between replacement or repair, without the customer being charged for the expenses that these facts entail.

To register the complaint and begin processing the incident, the customer must send an email to info@inteacosmetics.eu indicating the facts and they will be provided with the necessary instructions to handle their request.

6.2 RIGHT OF WITHDRAWAL

In accordance with the provisions of Royal Legislative Decree 1/2007, of November 16, which approves the consolidated text of the General Law for the Defense of Consumers and Users and other complementary laws, users are hereby informed of the following aspects:

All users may exercise their right of withdrawal within a maximum period of 14 calendar days from the date of receipt of the product. This right must be exercised directly with Inteacosmtics and under no circumstances with the seller. Users wishing to exercise their right of withdrawal regarding a purchase must follow these steps:

1. The user must notify inteacosmetics.eu, .fr, .it, .co.uk, and .es of their wish to exercise their right of withdrawal through any of the customer service channels, by writing to info@inteacosmetics.eu, or by sending any other unequivocal statement that they wish to exercise their right of withdrawal. Once received, inteacosmetics.eu, .fr, .it, .co.uk, and .es will inform the user how to proceed with the return of the product, even before initiating the contracting process described in these terms and conditions.
2. The user will be responsible for the direct costs of the return, which will be communicated in all cases by inteacosmetics.eu, .fr, .it, .co.uk, and .es during the process. Furthermore, the user will be responsible for any damage or deterioration of the product during transport and any resulting liabilities.
3. If you withdraw from this contract, we will reimburse all payments received from you, including delivery costs (with the exception of any additional costs resulting from your choice of a delivery method other than our least expensive standard delivery option), without undue delay and in any event no later than 14 calendar days from the date on which we are informed of your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent them back, whichever is the earliest.
4. You must return or deliver the goods directly to DUARTE Y BELTRÁN, SA, Calle la prensa, 1, 39012 Santander, Spain , without undue delay and, in any event, no later than 14 calendar days from the date on which you notify us of your decision to withdraw from the contract. The deadline will be considered met if you return the goods before the end of this period.
5. You will have to bear the direct cost of returning the goods.
6. You will only be liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

inteacosmetics.eu, .fr, .it, .co.uk, and .es will refund the user the price of the product, as well as the initial shipping costs. The user always bears the return shipping costs.

If the user exercises their right of withdrawal, the end customer will be refunded all amounts initially paid, including, where applicable, delivery costs, without undue delay and, in any event, no later than 14 calendar days from the date on which the withdrawal request was made, provided that the product has been received or proof of its return has been provided. However, if the user has been offered several delivery options and has expressly selected a delivery option other than the least expensive standard delivery option, inteacosmetics.eu, .fr, .it, .co.uk, and .es will not be entitled to refund the additional costs resulting from that delivery option.

In the event that the user cancels their purchase, in which they used gift certificate(s), or exercises their right of withdrawal on any of the products purchased using gift certificate(s), inteacosmetics.eu, .fr, .it, .co.uk and .es will refund the corresponding gift certificate, reactivating it in the user's account.

Sample text of the withdrawal form

Model withdrawal form

(You only need to complete and send this form if you wish to withdraw from the contract)

– To the attention of : DUARTE Y BELTRÁN, SA Calle la prensa, 1, 39012 Santander, Spain. dubesa@inteacosmetics.com. Fax: +34 942 034 041

– I/We hereby inform you that I/we withdraw from my/our contract of sale of the following goods/provision of the following service

– Ordered on/received on (*)

– Name of the consumer and user or consumers and users

– Address of the consumer or user(s)

– Signature of the consumer and user or consumers and users (only if this form is submitted on paper)”

– Date
(*) Delete as appropriate.

6.3 RESPONSIBILITIES OF inteacosmetics.eu, .fr, .it, .co.uk and .es

inteacosmetics.eu, .fr, .it, .co.uk, and .es are committed to ensuring that the content, data, and information regarding the products and services offered on their websites are reliable, truthful, and accurate, and are responsible for the advertised prices and features. However, they are not responsible for information entered, displayed, or modified by third parties unrelated to the provider.

We always ensure that the product descriptions are as accurate as possible.

All products offered have legally recognized warranty periods with their corresponding expiry and best before dates.

In the event of a breach of obligations by the sellers, inteacosmetics.eu, .fr, .it, .co.uk and .es may offer the affected user a discount coupon, redeemable on the inteacosmetics.eu, .fr, .it, .co.uk and .es platforms .

6.4 CUSTOMER SERVICE

Dubesa , as the operator of the online platforms responsible for the marketing and sale of products, provides end customers and affiliated sellers with a customer service department available 5 days a week, Monday to Friday, from 9:00 AM to 3:00 PM. This department will address all inquiries, complaints, and questions related to product purchases made through the inteacosmetics.eu, .fr, .it, .co.uk, and .es systems . The available contact methods are:

• Email: info@inteacosmetics.eu
• Telephone: +34 942 034 040

To ensure direct attention from the customer service department, in case a user has a complaint, they will be provided with an identification number and proof of the complaint will be sent to their email address.

Dubesa will respond to claims received as soon as possible and in any case within a maximum period of 1 month from the submission of the claim.

In accordance with Regulation (EU) 524/2013, applicable throughout the European Union, Dubesa provides you with the following link: https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=ES . This link will take you to the European Online Dispute Resolution (ODR) platform. If you have experienced a problem with an online purchase or service, you can use this platform to file a complaint and opt for an out-of-court settlement of the dispute.

7 UNAUTHORIZED USES

Dubesa reserves the right to cancel the account of any registered user or client, and may terminate this contract. Specifically, cancellation as a client and/or user may occur if any breach of the contractual obligations undertaken herein is detected, as well as if the website and/or account is used in a manner contrary to the general terms of use, the website's privacy policy, and accepted good faith practices in the industry.

In this regard, the client agrees to:

1. Do not use the platforms or any of the elements that comprise them to develop timeshare operations, or to become a provider of software application services insofar as they are aimed at enabling third-party access to the platform or any of its components, through rental operations, administrative services or any other similar considerations, sharing them or making them available to third parties.
2. Do not subject the platforms or any of their elements to activities that lead, directly or indirectly, to the decompilation of their software, that involve subjecting them to operations of a reverse nature to those that determined their construction, or that ultimately constitute or may constitute reverse engineering, decompilation, or disassembly. None of the sections of this agreement shall be construed as authorizing access to the platform's source code.
3. Do not publish the platforms, nor use them as systems for managing and exchanging illegal information and/or documentation, contrary to morality or public order, contrary to copyright and/or industrial property rights.
4. Do not subject the platforms to workloads clearly intended to destabilize them, including distributed denial-of-service (DDoS) attacks or similar situations. If such situations are detected, the previously indicated service level will not apply, and it will be considered an emergency.
5. Do not perform reverse engineering, requirements gathering and other activities aimed at developing an online platform identical or similar to the one made available by Dubesa , as this activity may be considered an act of unfair competition and infringement of the intellectual and industrial property rights that Dubesa holds over the platforms.
6. Do not translate, adapt, improve, transform, correct the platforms, or any of the elements that comprise them, or modify them in any other way, and do not incorporate the platforms into other software or platforms owned or provided by third parties.
7. Do not remove, delete, alter, manipulate or in any way modify those notes, legends, indications or symbols that Dubesa , as the legitimate holder of the rights, incorporates into its properties in matters of intellectual or industrial property (such as copyright, ©, ® and TM, etc.) whether on the platform itself or in the associated material.
8. Inform Dubesa of any event or situation that may have occurred that could jeopardize the security of access by authorized users.
9. It is forbidden to force errors or look for security vulnerabilities in the platforms.

8 INTELLECTUAL AND INDUSTRIAL PROPERTY

At Dubesa, we are deeply committed to protecting intellectual property rights. Therefore, we have established the following conditions:

As stated in the Terms of Use , Dubesa guarantees through this contract that it is the legitimate owner of the platforms, as well as the coupon validation tools delivered to the network of collaborating establishments, and is not involved in any type of legal dispute prior to the signing of this contract.

The client expressly acknowledges that Dubesa holds all rights, titles and interests in the platforms and associated tools, as well as in all their modules, modifications and updates and in any element and/or functionality that was developed on them.

For these purposes, Dubesa 's ownership of all copyright, intellectual property, and/or industrial property rights is acknowledged without limitation , and Dubesa may exploit the platforms, without any restrictions of a temporal or territorial nature, relating to means of dissemination or methods of exploitation, and with no limitations other than those established by law, for all content published therein. However, the logos of all marketed products are the exclusive property of their respective owners, and Dubesa has obtained prior authorization for their use.

The structure, characteristics, codes, working methods, information systems and exchange thereof, development tools, know-how, methodologies, processes, technologies or algorithms that constitute and/or may constitute the platforms, are the exclusive property of Dubesa , and are duly protected by national and international intellectual and/or industrial property laws, and may not be subject to further modification, copying, alteration, reproduction, adaptation or translation by the client without prior express consent from Dubesa .

Making the platforms available or simply granting access to them by the client does not, under any circumstances, imply the transfer of ownership, nor the granting of a right of use to the user other than that expressed in this clause.

In order for the client to use the platforms, which are the exclusive property of Dubesa , Dubesa hereby grants the client a license to use the platforms, which is: non-exclusive, limited in time to the duration of this contract, unlimited in scope as it can be accessed from any computer with Internet access, non-transferable, revocable and non-sublicensable.

In any case, any type of reproduction, imitation, transmission, translation, modification, creation of derivative works and/or public communication is absolutely prohibited, regardless of the means used for this purpose, otherwise the client or infringing third party will assume all direct or indirect responsibilities that may arise.

For any aspect not expressly recognized in this contract, all rights will be reserved in favor of Dubesa , and written authorization from Dubesa will be necessary to carry it out.

9 RESPONSIBILITIES

The parties agree to fulfill their legal and contractual obligations under this agreement. If one party fails to fulfill any of its obligations, or hinders the other party's fulfillment of its obligations, the other party shall have the right to claim compensation for damages, including both actual damages and lost profits.

The parties will be liable for any breaches they have personally committed, and the opposing party will be held harmless against any error, fault or negligence not attributable to them, and any damage that may arise from said breaches or errors attributable to the other contracting party.

Dubesa will not be liable in the event of product unavailability or delivery failure due to force majeure, theft or loss of coupons, or errors in the order or data provided by the user. However, in such cases, Dubesa will contact the customer immediately to find the best solution.

Dubesa will use all commercially and technically reasonable efforts to maintain the availability of its services through the website and the promotional coupon validation widget. However, this obligation will not apply to any unavailability or performance issues caused by:

1. Temporary website downtime due to updates and/or technical maintenance, which will be communicated to the seller by email within a maximum of 48 hours, provided that they are known or communicated to Dubesa with a longer advance notice than indicated;
2. Causes beyond Dubesa 's control : force majeure, internet access problems, technological problems beyond the diligent and reasonable management of the website owner, actions or omissions of third parties, etc.

In all the aforementioned cases, which are beyond the control and due diligence of the owner, Dubesa will not be liable to compensate the client for lost profits, damages or losses. 

In the event of closure or suspension of the websites for reasons beyond the control of the parties, the client will be promptly informed of the transfer of the service to a new domain, modifying only the stipulations of this contract in relation to the domain in which the platforms remain active.

10 SAFEGUARD CLAUSE

All clauses or provisions of this contract must be interpreted independently and autonomously, and the remaining stipulations will not be affected if one of them is declared null and void by a final court judgment or arbitral award. The affected clause or clauses will be replaced by one or more others that preserve the intended effects of the terms of use.

11 APPLICABLE REGULATIONS

These conditions are expressly subject to the provisions of Law 34/2002 of July 11, on Information Society Services and Electronic Commerce, Royal Legislative Decree 1/2007, of November 16, which approved the Consumer and User Law, Royal Decree 1906/1999, of December 17, 1999, which regulates Telephone or Electronic Contracting with general conditions, Law 7/1998, of April 13, on General Contracting Conditions, Law 7/1996, of January 15, on the Regulation of Retail Trade, Regulation (EU) 2016/679, General Data Protection Regulation and other legislation of a general nature or of subsidiary application in accordance with the basic principles of the organization of the Spanish legal system.

Without prejudice to the foregoing and the default application of Spanish national regulations, since Dubesa is not an information society service provider that directs its services towards a State other than Spain, in accordance with the provisions of the Directive and only in those cases where it is mandatory, Dubesa will apply the particular conditions that may be applicable in the country of residence of the final consumer.

12 COMPETENT COURTS

These Terms and Conditions are governed by Spanish law. The parties submit, at their option, for the resolution of any disputes and waiving any other jurisdiction, to the courts of the user's domicile.

To file complaints regarding the use of our services, the customer can contact us by email at the electronic or physical address indicated in the "Identification" section, and we commit to seeking an amicable solution to the conflict at all times.

Online dispute resolution.

The European Commission provides an online dispute resolution platform, in accordance with Article 14.1 of Regulation (EU) 524/2013, which is available at the following link: https://ec.europa.eu/consumers/odr/.